This handbook endeavors to
provide a comprehensive overview of good practice in stakeholder engagement,
with a dedicated focus on stakeholder groups that are "external" to
the core operation of the business, such as affected communities, local government
authorities, non-governmental and other civil society organizations, local
institutions and other interested or affected parties.
The handbook is divided into two
parts: Part One contains they key concepts and principles of stakeholder
engagement, the practices that are known to work, and the tools to support the
delivery of effective stakeholder engagement. Part Two shows how these
principles, practices and tools fit with the different phases of the project
cycle, from initial concept, through construction and operations, to divestment
and/or decommissioning.
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